Privacy Policy

Last updated: January 1, 2024

Introduction

Owners Club Coffee ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ownersclubcoffee.com and make purchases from our online store.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Make a purchase on our website
  • Create an account
  • Subscribe to our newsletter
  • Contact us with inquiries
  • Participate in promotions or surveys

This information may include your name, email address, mailing address, phone number, and payment information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and shipping updates
  • Respond to your comments, questions, and customer service requests
  • Send you marketing communications (with your consent)
  • Improve our website and customer experience
  • Prevent fraudulent transactions and monitor against theft
  • Comply with legal obligations

Information Sharing

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, shipping, and email delivery.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with any merger, sale, or acquisition of all or a portion of our assets, your information may be transferred.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your personal data
  • Rectify or update inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your personal data
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Owners Club Coffee

123 Central Ave

St. Petersburg, FL 33701

Email: privacy@ownersclubcoffee.com

Phone: (727) 555-1234